Introduction to the 499 Dhaka Privacy Policy
499 DhakaProtecting your privacy on - is our core commitment. This Privacy Policy explains in detail what information we collect when you use our platform, how we store it, and under what circumstances it is used.
499 DhakaBy using -'s website, mobile app, or any related services, you confirm that you have read and fully accepted this Privacy Policy. We may update this policy at any time — any changes will be notified to your registered mobile number.
1 What Information We Collect
499 Dhaka Collecting certain information is essential for registration and service delivery on the platform. We only collect what is strictly necessary to operate our services safely and effectively.
Personal Identification Information
- Full Name & National ID Number (for KYC verification)
- Date of Birth (for age verification — to confirm 18+)
- Mobile number and email address
- Residential Address
- Copy of Passport or Driving Licence (where applicable)
Financial & Transaction Information
- Mobile banking number (bKash, Nagad, Rocket)
- Bank Account Details (where applicable)
- Deposit & Withdrawal History
- Transaction amount and date
Technical & Behavioral Data
- IP Address & Device Type
- Browser Version & Operating System
- Time Spent on Platform & Page Visit Patterns
- Cookie & Session Data
- Betting History & Gaming Activity
2 How Your Information Is Used
Collected data is used solely for specified purposes. 499 Dhaka Never sells or transfers your personal information to unauthorized third parties.
| Purpose of Use | Description | Legal Basis |
|---|---|---|
| Account Management | Registration Verification, Login Security & Password Reset | Contractual Requirement |
| KYC Verification | Identity & Age Verification, Fraud Prevention | Legal Obligation |
| Payment Processing | Verification of Deposits, Withdrawals & Transactions | Contractual Requirement |
| Customer Support | Support tickets, complaint resolution, and chat assistance | Legitimate Interest |
| Security Monitoring | Suspicious activity detection and account protection | Legitimate Interest |
| Marketing Communications | Notifications about Promotions & Offers (opt-out available) | Consent |
3 Data Protection Methods
499 Dhaka Industry-leading security technology is used to protect your data. Our server infrastructure is continuously updated and monitored.
Encryption & Security Layers
- 256-bit SSL/TLS Encryption — For all data transfers
- AES-256 Encryption — For stored sensitive data
- Two-Factor Authentication (2FA) — For login security
- Firewall & DDoS Protection — At the server level
- Regular Security Audits — Operated by a third party
- Limited staff access — Data access controlled on a need-to-know basis
Data Retention Period
Your data is not retained beyond what is necessary. After account closure, certain transaction records may be kept for up to 5 years to fulfil legal obligations. After that, the data is permanently deleted.
4 Cookie & Tracking Policy
499 Dhaka Cookies are used to enhance your experience. Cookies are small text files stored in your browser that help our platform operate more effectively.
Cookie Types
- Essential Cookies: For login sessions and security — cannot be disabled
- Functional Cookies: To remember your preferences and settings
- Analytics Cookies: To understand site usage (Google Analytics)
- Marketing Cookies: To display relevant advertisements (opt-out available)
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the platform to stop working.
5 Data Sharing with Third Parties
499 Dhaka Never sells your personal information. However, limited information may need to be shared with trusted partners to operate our services.
Data Sharing Scenarios
- Payment Processor: bKash, Nagad, Rocket — for transaction verification
- KYC Verification Services: Identity Verification Providers — Required by Regulatory Obligation
- Law Enforcement Agencies: Under Court Order in Connection with a Valid Legal Claim
- Technology Service Provider: Hosting and cloud services — for technical purposes only
Every third-party partner is bound by our strict confidentiality agreements. They may only use data for the specified purpose and are not permitted to share it elsewhere.
6 Your Privacy Rights
499 DhakaAs a - user, you have the right to control your own information. We fully respect these rights.
- Right of Access: You may request to know what information we hold about you
- Right to Rectification: You may request corrections to any inaccurate information
- Right to Erasure: You may request deletion of your data after closing your account
- Right to Portability: You may request your data in a machine-readable format
- Right to Object: You can opt out of marketing communications
- Right to Restriction: You may request restrictions on how your data is processed in certain circumstances
To exercise these rights, contact us via support chat or email. We will respond within 30 days. In some cases, legal obligations may prevent us from deleting certain data.
Why Your Data Is Safe with 499 Dhaka
256-bit SSL Encryption
Every transaction and piece of data you entrust to us is protected with military-grade encryption.
KYC Verification System
Identity verification fully prevents fraud and unauthorized account access.
Sale of Data Prohibited
Your information is never sold or commercially transferred to any third party.
Security Audit
Platform security is maintained through regular third-party security audits.
Limited retention period
No data is retained beyond what is necessary. Once the retention period expires, data is permanently deleted.
24/7 Support
Our Bangla support team is always on hand for any privacy-related questions.
7 Minor Protection
499 Dhaka Account registration by anyone under 18 is strictly prohibited. Age is verified at sign-up and reconfirmed during the KYC process.
If an underage account is detected, it will be suspended immediately and appropriate legal action will be taken. We do not knowingly collect any information from individuals under the age of 18.
8 Privacy Policy Updates
This privacy policy may be updated due to business needs or changes in applicable law. We will notify you of any significant changes via SMS to your registered mobile number or through a pop-up notification on the platform.
Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the latest update is always displayed at the top of the page.